FREE SHIPPING IN SWITZERLAND 🇨🇭  AND GERMANY 🇩🇪  | EUROPE-WIDE SHIPPING 🌍

FREE SHIPPING IN SWITZERLAND 🇨🇭
AND GERMANY 🇩🇪  |
EUROPE-WIDE SHIPPING 🌍

GENERAL TERMS & CONDITIONS

GENERAL TERMS & CONDITIONS

GENERAL TERMS & CONDITIONS

GENERAL TERMS & CONDITIONS

1. SCOPE OF APPLICATION

The following general terms and conditions apply to all contracts and services concluded between the seller BleachMe GmbH, Bahnhofstrasse 8b, 6340 Baar, (hereinafter referred to as “seller”) and consumers or entrepreneurs (hereinafter referred to as “buyer”).

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity, which acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.

In relation to entrepreneurs, these General Terms and Conditions shall apply to all current and future contracts, deliveries and other services of the Seller, even without separate inclusion.

Any terms and conditions of the Contractor that contradict or deviate from these General Terms and Conditions of Business are hereby rejected and shall only be deemed to have been agreed between the Seller and the Contractor if the Seller expressly agrees to their validity in writing.

2. CONCLUSION OF THE CONTRACT, TECHNICAL STEPS OF THE ORDERING PROCESS AND CORRECTION OF TYPING ERRORS

The essential characteristics of the goods offered by the Seller as well as the period of validity of limited offers can be found in the individual product descriptions on https://www.bleachme.ch.

2.1 CONCLUSION OF CONTRACT

If the seller places products in his online shop on the website www.bleachme.ch, he makes a binding offer to conclude a purchase contract for this product. The buyer accepts the offer for the articles contained in the shopping cart by clicking on the button “Send order” after the order process has been completed.

2.2 TECHNICAL STEPS OF THE ORDERING PROCESS

When ordering via the online shop of the seller, the ordering process includes the following technical steps:

1) First the buyer selects the desired product by clicking on the button “Add to cart”.

2.) The products in the shopping cart are then displayed to the buyer. The products in the shopping cart can be deleted by clicking on the “remove” button and the quantity can be increased or decreased.

3.) To complete the order, it is necessary that the buyer confirms the seller’s terms and conditions and has taken note of the data protection regulations by placing a check mark in the appropriate fields.

4.) By clicking on the button “proceed to checkout” the buyer gets to the next step of the ordering process “invoice details”. Here, the buyer can enter his name, address including billing address and, if necessary, a different delivery address as well as his e-mail address in the fields provided. A free standard shipping within Switzerland and a chargeable shipping to foreign countries applies.

5.) After the buyer has decided on

 a payment method offered by the seller, namely “Immediate bank transfer”, “Credit card”, “Paypal”*, “Klarna” or “Twint” and has selected it accordingly, he ends the ordering process by clicking on the button “Send order” and accepts the offer.

*If the payment method “Paypal” is selected, the buyer reaches the Paypal website by clicking on the “Order Now” button and is automatically redirected to the order overview page of the seller’s internet shop after entering his registration data and completing the payment process. 

2.3 CORRECTION OF INPUT ERRORS

The buyer can correct his entries at any time up to the completion of the order or cancel the order process by closing the Internet browser or by clicking on the “back button” of the Internet browser.

2.3 CORRECTION OF TYPING ERRORS

The buyer can correct his entries at any time up to the completion of the order or cancel the order process by closing the Internet browser or by clicking on the “back button” of the Internet browser.

3. CONTRACT LANGUAGE

The contract language is German, English and French. 

4. RIGHT OF REVOCATION

The right of withdrawal only applies if the product is returned undamaged, unused and in its original packaging. The buyer is responsible for shipping. The return must be announced at info@bleachme.ch.   

5. TERMS OF DELIVERY

Orders are sent from Switzerland by post. The delivery time is usually 14 working days. The information is without guarantee. BleachMe is not liable for any items damaged during delivery. Benefit and risk are transferred to the customer with the dispatch of the articles.

5.1 DELIVERY ABROAD

If we carry out a delivery abroad, this is carried out without charging Swiss value added tax. All other taxes and customs duties incurred are to be borne by the buyer. The refusal of acceptance does not release from the purchase and in case of rejection the entire invoice amount is due. Renewed deliveries are subject to a charge.   

5.2 DELIVERY TIME

We shall only be liable for compliance with the dispatch and delivery periods specified by us if these have been expressly designated by us as binding on the order confirmation. If a binding dispatch or delivery date is exceeded, the purchaser is free to set a period of grace or to withdraw from the contract immediately.

6. PRICES AND PAYMENT METHODS

The prices quoted by the seller are in CHF and include the statutory Swiss value added tax and are to be understood as final prices plus any additional shipping costs that may be incurred.

6.1 PAYMENT METHODS

The following payment options are available to the buyer in the online shop of the seller: 

1.) Klarna (invoice)

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the payment option “invoice”. The payment is always made to Klarna.

The payment period is 30 days (Switzerland) or 14 days (Germany, Austria) from the date of dispatch of the goods/tickets/ or, in case of other services, from the date the service is made available. The complete invoice conditions for the countries where this payment method is available can be found here: Switzerland, Germany, Austria.

The use of the invoice payment method requires a positive credit check. In this respect, we will forward your data to Klarna for the purpose of address and credit assessment in the context of the purchase initiation and processing of the purchase contract. You can find more information and Klarna’s terms of use here. General information about Klarna can be found here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna’s Privacy Policy.

2.) Paypal

If the buyer chooses the payment method PayPal, the buyer pays the purchase price via the payment service provider PayPal (Europe) S.à r.l. et S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If the buyer already has a PayPal account with PayPal, the buyer will be redirected to PayPal and must confirm the payment instruction to the seller after entering his access data for the buyer’s PayPal account. PayPal’s terms of use can be viewed at the following link: https://www.paypal.com/de/webapps/mpp/ua/useragreement-full

If the buyer does not have a PayPal account, the payment can be made after forwarding to PayPal using the function “Payments without PayPal account”. The corresponding terms of use for payments without a PayPal account can be viewed at the following link: https://www.paypal.com/de/webapps/mpp/ua/privacywax-full

3.) Credit card

If the buyer chooses the credit card payment method, the purchase price will be reserved on your credit card at the time of ordering (“Authorization”). The actual charge to the credit card account of the Buyer will occur at the time the Seller ships the Goods to the Buyer.

4.) Twint

If the buyer chooses the payment method Twint, he will be informed about the Twint account in the order confirmation. The goods will be delivered to the buyer after receipt of payment.

9. VOUCHERS

1.) BleachMe may grant vouchers (e.g. welcome vouchers) or gift cards (purchased voucher cards). Vouchers and gift cards are personal and non-transferable. Vouchers and Gift Cards can only be used for future purchases in the online shop of bleachme.ch They cannot be credited against shipping costs. The redemption of a voucher or gift card can be subject to a minimum order value. BleachMe reserves the right to accept only one voucher or gift card per order and not to allow the cumulation of voucher and gift card. The voucher or gift card cannot be exchanged for money, paid out or returned. No interest is paid on the respective credit balance. The validity of the vouchers is 1 year after their issue.

2.) Application

On the shopping cart page the voucher code is entered in the field “Voucher code”. The corresponding amount will be deducted directly from the current order.

10. RETENTION OF TITLE

He goods remain the property of the seller until full payment is received.

11. LIABILITY

The Seller excludes its liability for slightly negligent breaches of duty, provided that these do not concern damages resulting from injury to life, body or health or guarantees or claims due to malicious misconduct or under the Product Liability Act are relevant. Furthermore, the liability for the breach of duties, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the purchaser may regularly rely, remains unaffected. The same applies to breaches of duty by the legal representatives or vicarious agents of the seller.

12. WARRANTY

If there is a defect in the object of purchase acknowledged by us, we shall be entitled to choose either to remedy the defect or to make a replacement delivery. Further claims of the buyer are excluded, regardless of the legal grounds.

13. MONEY BACK GUARANTEE

Warranty is available within 14 days of receipt of goods and is only valid for the BleachMe Home Bleaching Kit.

To make use of the money-back guarantee, the following things must be guaranteed by the buyer:

A before and after picture with the BleachMe Shade guide at the same place.

* The pictures must be at least 7 days apart and marked with date.

* The product must be used exactly as described.

The complaint will then be carefully examined by us and released if necessary. Attempted complaints that do not meet these criteria will not be released for reimbursement.

In the case of a money-back guarantee, the buyer is responsible for the return shipment.

14. PLACE OF JURISDICTION

The place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship is Zurich, Switzerland for both parties.

15. FINAL PROVISIONS

Should any provision of these General Terms and Conditions of Business be invalid, the remainder of the contract shall remain valid. Instead of the invalid provision, the relevant statutory provisions shall apply.

If you have any further questions or uncertainties, you can always contact info@bleachme.ch.

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